About Us

The customer is our first, and only priority. Without you, we would not exist. From the first time you walk through the doors of our beautiful historic building, you will realize that Primus is not your typical audio retailer. Whether you're a veteran audiophile in search of your next upgrade, or a first-timer looking for a great budget system, you will experience the same quality service in a relaxed no-pressure environment.

You'll find that at Primus, we are more interested in helping the customer understand the subtle differences that can be found in high quality audio electronics. We prefer to focus on helping our customers make good decisions rather than us making a quick sale. We treat each of our customers as individuals with a unique set of goals and circumstances. We are here to share our experience and provide honest assistance in making important decisions. In doing so, we hope to gain you as lifelong customers.

First in Satisfaction ~

Our superior combination of service, selection, and support provides a great payoff to our customers. In turn this has provided Primus Audio with a long established list of repeat customers and referrals. As an added benefit for our customers we have established a generous upgrade policy. Although we hope you will find a system that will provide you with years of satisfaction, there are many that find this hobby addictive and want to upgrade. As added protection of your investment Primus offers a 100% trade-in upgrade option within a year of your purchase. Check with our staff for details.

First in Support ~

Your experience at Primus does not begin and end at our front door. To earn the right call ourselves first, we realize the need to go beyond. For those customers who wish for in home consultation, we are more than happy to visit your home and provide some helpful tips and suggestions. Complete installation of all systems is available and we promise to provide expedient service should the rare need occur. We also encourage in-home auditions of any equipment prior to purchase.

First in Selection ~

First also means quality. At Primus we have taken the time to seek out products that not only achieve sonic excellence, but are reliable, well-constructed, and backed by quality manufacturers for the long haul. This does not always mean we select large manufacturers with large advertising budgets. Some of the best products available are from small well-managed companies who invest more money in their product than in marketing campaigns.

When assembling a satisfying system it becomes important not only to select superior components, but also components that work well together. Through careful evaluation and product selection, we have reduced much of the guesswork. With an unusually large selection of electronics and speakers, Primus can help you find a synergistic system that's as right for your ear as it is for your budget.